These Terms and Conditions of Use of the Site (hereinafter "Terms and Conditions") shall be mandatory for the use and operation of this Website: https://www.jagper.com/ (hereinafter the "Site ”), as well as with respect to commercial transactions between MINATTI SA de CV, (hereinafter “JAGPER”) and the User. By accessing and using the Site, you accept these Terms and Conditions in their entirety, in addition to any other law, regulation or regulation that is applicable to the Site or to the commercial transactions that are celebrated in the same. If you do not accept these Terms and Conditions in their entirety, please leave the Site.

The Site is operated by JAGPER, a company legally constituted under the laws of the United Mexican States, with address at Centro de Negocios Polanco Torre B, Piso 11, Colonia Granada, Alcaldía Miguel Hidalgo, CP 11520, Mexico City, with Federal Registry of Contributors MIN1110177I0, and with contact email: jagperstudio@gmail.com.

The Site and its content is directed to legal residents of the United Mexican States, so the advertising and information presented therein are valid only in the United Mexican States.

The access and use of the Site also imply your express consent regarding our Privacy Notice.

All persons of legal age who are legal residents of the United States of Mexico may have the quality of Users of the Site.

The access and use of the Site imply that you declare that you have the legal capacity to contract, in terms of article 1798 of the Federal Civil Code.

The acts of minors and people with legal incapacity who enter the Site are under the strict responsibility of the parents, guardians or adults in whose charge they are, in terms of the provisions of articles 1919, 1920 and 1921 of the Federal Civil Code.

The User undertakes to respect and comply with the stipulations contained in these Terms and Conditions when accessing and using the Site.

The User undertakes that the information provided for the access and use of the Site and for the celebration of commercial transactions in it, is true, correct and verifiable, for which the User guarantees to be the legitimate owner of the same.

The User undertakes to provide JAGPER, personally, via email, through a message via WhatsApp and as soon as possible, all the documentation that is required, in order to confirm the information provided by him for access and use. of the Site and for the celebration of commercial transactions.

The User undertakes to make use of the Site in accordance with the applicable regulations and declares that they have full knowledge of the legal scope involved in carrying out commercial transactions by electronic means on the Internet.

It is prohibited for any User to use the Site for purposes other than those established in these Terms and Conditions, as well as to send or transmit any content generated by it that infringes or may infringe any intellectual property right of JAGPER or of any third party, or that is threatening, false, deceptive, subversive, defamatory, invasive of privacy, obscene, pornographic, abusive, discriminatory or unlawful, or that could constitute or encourage conduct that would be considered a criminal offense, violate the rights of any party or that may give rise to any other form of civil liability or violate any law.

The User undertakes to keep abreast of any modification to these Terms and Conditions and to consult them periodically.

Users of the Site must conduct themselves with respect, so that they do not make an abusive exercise of their right to freedom of expression within the Site.

In the event that the User fails to comply with any of the obligations established in these Terms and Conditions, JAGPER may limit or restrict their access to the Site.

To access and use the Site, the User may choose between the following options:

• Register through the Site platform, completing the "Create account" form in all its fields. For these purposes, the User must provide the requested data.
• Log in through the social network Facebook , in which case you will have to provide the email with which you have registered your Facebook account and its password.
• Sign in with Google , in which case you will have to provide your email with the domain “@gmail.com” and its password.
• Log in through the social network Twitter , in which case you will have to provide the email or account with which you have registered your Twitter account and its password.

JAGPER is not responsible for the veracity or correctness of the data provided by Users when accessing and using the Site or when carrying out commercial transactions on it, nor does it have the obligation to verify them, since Users have the duty to act in good faith.

There will be no contract between the User and JAGPER in relation to any product, until the purchase request has been confirmed by JAGPER and the payment of the corresponding price has also been credited to JAGPER. JAGPER will publish the products and the total price that the User must pay for them at the time of purchase. In the same way, it will be indicated on the Site if there is any promotion and/or discount with respect to them.

The prices of the products advertised within the Site are the total price, since they include the value added tax. However, shipping costs are excluded, which will be added at the time to the total amount due.
In the event that a purchase request is made and there is no stock of the item in question, JAGPER will refund the payment. The refund will be made by the corresponding means, depending on the payment method used by the User in the purchase.

The User must enter the Site and select the product(s) they wish to purchase, add them to the cart and press the "Buy Now" or "Add to Cart" buttons so that the Site links them to the "Product Cart". shopping". Once all the products have been chosen and have them in the shopping cart, the User must click on the "Complete order" button and continue with the purchase by filling in the required contact information, indicating the delivery method, either home delivery or pickup at store, complete the corresponding forms for each one and click on "Continue with shipping" or "Continue with payment".

At this point, the User must verify the information provided again and make sure that it is correct. You must select the payment option you prefer and after filling out the corresponding forms, click on the "Pay Now" button.

Once the above procedure has been completed, JAGPER will notify the User of all the details of their purchase by email. The User must provide their email at the time of purchase. This first email does not perfect the sale, as this will occur until the corresponding payment has been credited by JAGPER. If appropriate, the User must pay the price of the products purchased after receiving this first email, and within the term established in the text thereof. If the payment is not covered within that period, the purchase will be canceled without responsibility for JAGPER. JAGPER will send the User a second email confirming the payment made, or informing that it has been denied.

The delivery period of the purchased products begins to count from the moment in which the accreditation of the payment is confirmed and that the product is ready for delivery or shipment. Once the payment is credited and ready for delivery, the User will be notified, through a third email, confirming that the product(s) have been sent, providing the identification number assigned by the shipping company. parcel for the tracking and/or tracing of the shipment of the product(s). In the event that the payment has been denied again, or there is a problem with your order, the User will also receive a third email indicating that the purchase has been canceled or its status.

The products offered by JAGPER are found on the page https://www.jagper.com/ in the section called "STORE" where the various product families are shown, such as: Digital Experience, JAGPER Market and Bookshop.

The general specifications of the products that JAGPER sells will be found on the Site, however, users, before using the products, must read the labels, warnings and instructions for their correct use.

In the event of any doubt, complaint or suggestion about the products, the User must access the Site's customer service tool called "Chat with us" or send us a message via WhatsApp at the number (+52) 55 3123 7847 Monday to Friday and from 9 a.m. to 6 p.m. on non-holidays.

JAGPER within the Site will accept as a form of payment, PayPal in addition to the payment gateway offered by the payment engine called Stripe, which are listed below:

• Payment with credit cards: Visa, MasterCard and American Express.
• Payment with debit cards: Visa and MasterCard.

The User must cover the complete and exact amount marked by the Site, including the shipping cost corresponding to his purchase, for it to be processed successfully.
The payment authorization process may be carried out within a period of no more than three (3) business days, counted from the date the User makes his payment by PayPal or provides his credit or debit card information.
In the event that the User requires to invoice his purchase, he must access the Electronic Billing section, and provide the information that will be requested there for that purpose.
The veracity and correctness of the data provided when requesting the invoice are the sole and exclusive responsibility of the User, so any error in them will not generate any responsibility for JAGPER.
The User will only have seven (7) calendar days, counted from the date of receipt of the email in which JAGPER confirms the accreditation of the payment of the price of the products purchased, to request an invoice.
The corresponding invoice will be sent to the email address indicated by the User, in PDF and XML formats.

JAGPER is the owner of the intellectual property rights of all the contents of the Site (including programs, databases, networks, images, logos, writings and files that allow the User to access the Site), which are protected by Laws and Treaties. Internments in copyright, trademarks, patents, models and industrial designs. The improper use and total or partial reproduction of said contents are prohibited, except with the express written authorization of JAGPER.
The use of the Site does not mean in any way that JAGPER assigns or constitutes any type of right, license or permission of rights over its intellectual property rights.

JAGPER does not guarantee continuous or uninterrupted access and use of the Site. The Site may eventually be unavailable due to technical difficulties or Internet failures, or for any other circumstance beyond JAGPER's control and/or reasonably beyond its control. In such cases, an effort will be made to restore the Site as quickly as possible, without any type of responsibility being imputed to it.
JAGPER will not be responsible for any error, omission or inaccuracy contained in the Site, nor for erroneous interpretations of its content carried out by Users.
JAGPER will not be responsible for any damage and/or harm caused to the User derived from technical difficulties or Internet failures, or by any other circumstance beyond JAGPER and/or reasonably beyond its control. JAGPER will not be responsible for any damage and/or harm caused to the User derived from viruses and/or malware that could affect the User's equipment as a result of access and/or use of the Site or as a result of any transfer of data, files, images, texts or audio contained in it.

JAGPER may modify these Terms and Conditions at any time. Said modifications will be published on the Site. These modifications will enter the same day that they were published on the Site, and it is the obligation of the Users to keep abreast of the modifications of the Terms and Conditions.
In the event that Users do not agree with the modifications made, they must request the cancellation of their registration and/or refrain from using the Site.

In the event of any comment, doubt, claim or clarification related to these Terms and Conditions and/or with the commercial transactions carried out on the Site, the User may contact JAGPER Support by means of a message via WhatsApp at the number +52 55 3123 7847 , or access the Site's customer service tool called “Chat with us” , from Monday to Friday and from 9 a.m. to 6 p.m. on non-holidays.

January 2023